All items are covered by our 14-day exchange or refund guarantee so please ensure your items reach us within 14 days of receipt. Please note returned items must be unused and in all the original packaging with the tags intact*. All returns are at the buyers costs and will not be refunded by No Quarter Sport unless the goods are faulty.
We aim to process all returns within 5 working days of receipt. Please allow a further 5-10 working days for any refund to appear in your account.
*If we find that items have not been returned to us in fully reasonable condition, we reserve the right to deduct up to 20% of the original selling price from the refund amount.
Please be aware that return costs are at the customers expense and will not be covered by No Quarter Sport
Exchanges are only excepted on a different colour/size of the same item. If an alternative item is required, please return the original item for a refund and place a new order.
To return/exchange your item:
Items must be returned back to: No Quarter Sport, 33 Brambling Way, Oadby, Leicestershire, LE2 5PB in their original condition with the completed returns form enclosed (please do not hesitate to contact us for a replacement form if this is lost.) If you are unable to return the original items to No Quarter Sport, you will not qualify for a refund or exchange.
NB: The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.
Your items WILL NOT qualify for a refund or return if:
Items are not in their original condition or there any marks/item has been used
No Quarter Sport tags have been removed
You do not include a copy of your invoice in your order.
You do not include your name and order number on the invoice.
For returns made outside the Distance Selling Regulations, No Quarter Sport will refund the monetary value of the goods returned to us, at the price you purchased them. For faulty and incorrect items the value of Royal Mail Standard 2nd Class delivery postage will be refunded. We cannot cover the cost of 1st class postage costs on returns.
No Quarter Sport aim to process returns within 3-5 working days of receipt. We will send you an e-mail to confirm that we have processed your refund, but it may take a further 5-10 days for the refund to appear in your account.
Don't forget - refunds can only be given to the original payer so if you decide to refund a gift we can't stop the payer knowing.
For all further enquiries please contact us at firstname.lastname@example.org